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Dishwasher

E15: Water in base tray

Leak detected by the safety float. Seal, hose or pump leak.

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A technician in bright blue scrubs crouches beside an open built-in dishwasher, reaching into the lower compartment with a filter or hose part in his hand, with the empty racks visible inside the tub.

Likely causes

  1. 1

    Door seal or hose leak

    Most likely

    Water has reached the base tray.

  2. 2

    Pump housing

    Common

    A cracked housing leaks during the cycle.

Safe checks you can try first

Switch the appliance off at the wall and wait two minutes before checking filters or hoses. Never open the appliance housing or touch internal wiring. If water or burning smells are present, stop and call us.